Joana Matos
Joana has conducted trainings on topics such as negotiation, gender in negotiations, conflict management, and emotional intelligence and has wide international experience. Through her work at Rational Games Inc she has had the opportunity to teach at very prestigious companies and government institutions such as the German Foreign Ministry, Mercator Kollege, University of Zurich, Xing, EU International Communication Union, to name a few.
Beside Mediation and Advanced Negotiations trainings from the Harvard Program on Negotiations she holds an MBA from Reykjavik University, a Master in Humanitarian Action and Conflict from Uppsala University as well as a diploma in Protocol and Diplomacy from the International School of Diplomacy of Brussels. Furthermore, she has specialized in and Humanitarian Negotiations at the Clingendael Institute of International Relations of the Netherlands.
Believing that no matter which part of the world you come from or which industry you are active in, negotiation skills can help you find a solution in any situation, she aims to change the business and diplomatic world for the better by supporting the improvement of the quality of negotiations and communication.
Joana is Portuguese/Icelandic, and she lives in Reykjavik.
